Terms & Conditions / 
Privacy Policy 

Terms & Conditions.

Effective from: 23/7/2025

1. Agreement

By booking, attending, or participating in any class, workshop, retreat, event, or service with Lindsay Cardwell Yoga or Lindsay Cardwell Retreats (“we”, “us”, “our”), or by using our website www.lindsaycardwell.com (“the Site”), you agree to the following Terms & Conditions.

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2. Booking & Payment

All bookings are subject to availability and are confirmed only when we have received your completed booking form and the required deposit or full payment. Payment details, deposit amounts, and due dates are provided at the time of booking, and payment may be made by bank transfer, credit/debit card, or other methods listed on our booking page.

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3. Cancellations & Refunds3

Classes: If you cancel more than 72 hours before the start time, you may transfer to another session subject to availability. Cancellations within 72 hours are non-refundable.

Blocks of classes are paid for in full on booking and refunds are not possible unless 14 days or more notice of cancellation is given. If you cannot attend one or more of the classes in the block it is not possible to refund or transfer to another class in their stead.

Workshops: If you cancel 14 days or more before the start time, you will receive a refund. Between 7 and 14 days notice of cancellation you may transfer to another session of the same value or less (you can also pay the difference to transfer to a more expensive session). Cancellations with less than 7 days notice are non-refundable and non-transferable. 
Retreats: Deposits are non-refundable under all circumstances. If you cancel more than 90 days before the retreat start date, you may be entitled to a partial refund (excluding the deposit). Cancellations within 90 days are non-refundable unless you can fill your space, in which case a partial refund may be offered at our discretion. It will be your responsibility to fill the place, however ask if you also want Lindsay Cardwell to advertise it.  We strongly recommend taking out travel insurance to cover cancellations, illness, or emergencies.
Cancellations by Us: If we need to cancel any class, workshop, or retreat, you will receive a full refund of any payments made, but we are not responsible for other costs you may incur, such as travel or accommodation.

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4. Health & Safety

By booking, you confirm that you are physically fit to participate and have disclosed any relevant health conditions, injuries, or concerns. Our services are not a substitute for medical advice, diagnosis, or treatment, and you should consult a healthcare professional if unsure. You are responsible for your own health and wellbeing during all activities and may opt out of any practice at any time. You are expected to exercise self responsibility and notice if any instructions cause pain or discomfort and to discontinue immediately.

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5. Liability

Participation is at your own risk, and we accept no responsibility for personal injury, illness, loss, or damage to personal property, except where caused by our proven negligence. Travel, accommodation, and other arrangements are your responsibility unless otherwise stated.

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6. Code of Conduct

We are committed to creating a respectful, inclusive environment and expect the same from all participants. We reserve the right to refuse entry or remove anyone behaving in a disruptive, abusive, unsafe, or inappropriate manner without refund or the possibility of transferring to another class, workshop or retreat.

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7. Photography & Media

We may take photographs or videos during classes, workshops, and retreats for promotional purposes. If you do not wish to appear in such media, please inform us in writing before the event.

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8. Website Use

All content on www.lindsaycardwell.com is for general information and inspiration only and does not constitute medical advice. While we aim to ensure accuracy, we make no guarantees. All content is the property of Lindsay Cardwell Yoga / Retreats and may not be reproduced without permission.

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9. Privacy

We respect your privacy and will handle personal data in accordance with our Privacy Policy.

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10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the Welsh or English courts.

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Privacy Policy

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Effective from 23.7.2025

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1. Introduction

This Privacy Policy explains how Lindsay Cardwell Yoga and Lindsay Cardwell Retreats (“we”, “us”, “our”) collect, use, store, and protect your personal information. We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number, postal address, and emergency contact details.

• Booking information: Retreat/class bookings, payment details (processed securely via third-party payment processors; we do not store card information).

• Health information: Relevant health and medical details you choose to share for safety purposes during our services.

• Technical information: IP address, browser type, and how you use our website (via cookies).

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3. How We Use Your Information

We use your personal information to:

• Process bookings and payments.

• Communicate with you about your classes, retreats, and other services.

• Provide you with relevant updates, offers, and event information, newsletters.

• Ensure your safety during classes, workshops, and retreats.

• Improve our website and customer experience.

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4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Your consent (e.g., when you sign up to our mailing list).

• Contractual necessity (e.g., when processing your booking).

• Legal obligations (e.g., keeping financial records for tax purposes).

• Legitimate interests (e.g., improving our services).

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5. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers (e.g., booking systems, payment processors, email platforms) who process data on our behalf and are bound by confidentiality agreements.

• Authorities if required by law.

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6. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Health forms are securely deleted after the relevant event unless you choose to keep them on file for ongoing classes.

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7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request corrections to your information.

• Request deletion of your data (unless we are legally required to keep it).

• Withdraw consent for marketing at any time.

• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@lindsaycardwell.com

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8. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can adjust your browser settings to refuse cookies if you prefer.

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9. Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective from” date.

Contact: If you have any questions about this Privacy Policy or how we handle your data, please email hello@lindsaycardwell.com or visit www.lindsaycardwell.com.

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